Today we live in an e-commerce world that is highly where the customer is the boss. Whatever your business maybe, a customer’s satisfaction is critical. But the gap is always growing and a number of misconceptions or lack of satisfaction arises. The main reason is poor fulfillment infrastructure.
Electronic commerce not only revolutionised the way goods are sold, but how they are delivered. The growth in e-commerce has transformed warehouse and distribution centers to mega e-commerce fulfillment centers. There is a big shift in how the retail and logistics industries operate.
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WHAT IS E-COMMERCE FULFILLMENT?
E-Commerce Fulfillment is the process of receiving orders online and getting them packed, & shipped to the end customers in a smooth manner. Other types of fulfillment include various B2B fulfillment services, which focus on shipping orders to businesses rather than consumers.
One must also make a note that management, packaging, accurate fulfillment, inventory forecasting—it all counts to build your brand. Therefore a sound strategy with all of the above points will guarantee you a boost in your sales.
Now moving on to the next point is the essentials of setting up a strong e-commerce fulfillment centre. Performance capabilities to consider when searching for a trusted order fulfillment center in Mumbai should include:
Inventory Management – The careful planning and management of product inventory across all channels helps to ensure real-time inventory visibility.
Complete Order Management – Use only the latest and most innovative technology and multi-channel interfaces to get a complete view of orders placed and product demand.
Seamless Fulfillment Completion – Demands increase and therefore so should your capacity to accommodate the scalability.
Real-Time Reporting – Automated real-time reporting will help provide an enhanced view of inventory, pending and complete orders.
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Currently, the big players are still adjusting and ironing out issues with their e-commerce fulfillment services. Every day is a learning experience. It is the only way to get perfect. Make a note that traditional retail and wholesale distribution centers will take time to evolve as the customer’s needs keep changing into flexible, multichannel fulfillment centers. Companies that provide the best customer experience and deliver the right products, at the right time, and in the right quantities and condition, will build customer loyalty and that in turn will lead to brand loyalty.
A centralised warehouse management system makes it possible for companies to monitor inventory levels within all stores. Orders that cannot be filled may be redirected to ecommerce fulfillment centers.
So let us help you set up your very own e-commerce fulfillment centre for you. Let’s push the sales much higher than before, because it takes a team to be a success.